STATUS 01
Pending
The activity may be waiting for a partner confirmation or review. Pending funds cannot be withdrawn.
Trust & safety
Clarity is part of the reward.
Whether you are trying a survey, tracking a game milestone or applying to AI tasks, you should know what is being reviewed, why a reward may still be pending and where to ask for help.
What your reward status means
Reward availability is tied to eligibility, provider attribution, completion confirmation and applicable review requirements.
STATUS 02
Confirmed
An eligible completion has been recorded. Available-to-withdraw status can still depend on wallet and payout conditions.
STATUS 03
Available
Rewards eligible for cash-out are shown in the wallet. Check the current minimum and supported payout methods before requesting a withdrawal.
Important: The current withdrawal minimum is public on the home page FAQ (loaded from live configuration). Withdrawal requests are reviewed, and there is no guaranteed payment-processing timeframe. Providers may screen out, reject or reverse ineligible activity. Sprig does not guarantee earnings or instant payouts.
Who provides surveys, and why can you be screened out?
Current integrated sources include CPX Research, TheoremReach and Offerwall.gg for surveys, and Lootably for games and offers. Availability varies by country, profile, device and partner requirements.
Survey screen-outs
A research study may look for a specific audience or fill its quota. You can be screened out even after answering preliminary questions. Most screen-outs are unpaid unless the provider explicitly awards partial credit.
Repeated redirects?
If the same survey reopens repeatedly or you cannot return to the Sprig offer list, please report the provider, approximate time and the steps taken. Do not send full survey responses or passwords.
Report a survey issue →Before you sign up
You can read our public cash-out minimum, review-based processing policy and current partner list without entering your email.
Read the FAQ →AI qualification
A human reviews the interview.
AI task candidates must use a desktop or laptop with a webcam and microphone and agree to recording before starting their qualification interview.
Individual spoken answers and a continuous webcam session are submitted for manual review. The qualification uses a 10-question assessment with a minimum passing score of 8/10. Qualifying does not guarantee that a paying AI project is available.
Browser-reported tab visibility or camera interruptions are only signals and do not prove that someone used AI or cheated.
Privacy & security
Only share what is needed.
Sprig processes account and task information to operate eligible opportunities and review work. Video interview recordings require explicit consent and are subject to controlled access and a post-review deletion process.
Do not share passwords, login codes or full survey answers with support. Never submit personal data beyond what an activity expressly requests.
Read the privacy policy →When something goes wrong
Transparent records and human support matter more than impressive-sounding promises.
Missing reward?
Include the relevant offer or survey session reference and a brief description so support can check partner and reward records.
Get reward support →Account decision?
Request a review using the email associated with your Sprig account. Please describe the issue without sharing a password.
Contact us →Privacy request?
Review our privacy information and account deletion instructions before submitting your request.
Account deletion →This page explains how features are intended to operate. For binding participation conditions and personal-data handling details, consult the Terms and Privacy Policy.