Privacy
Privacy policy
Sprig is operated by Dao Minh Quan. For account, reward, payment or privacy questions, contact karlcontacthere@gmail.com. Effective date: 2026-10-04.
Information you provide: we collect your email, display name, country or region, declared age, survey language and consent choices to maintain your account and match surveys. You may also choose to provide survey-profile details such as date of birth, gender, postal or ZIP code, education and employment. We record survey sessions, provider confirmations, confirmed or pending rewards, withdrawals and support requests. If you add a payout destination, we encrypt it in our database and show only a masked version in the app. We do not ask for banking passwords or card numbers.
Country and connection information: you must choose the country where you actually live. Our servers receive connection information such as an IP address and user agent. We may compare account country with network or device signals for matching, abuse prevention and provider eligibility. Survey partners may independently use the real connection IP or other network information to determine survey availability or investigate fraud. Sprig does not collect precise GPS location, contacts or advertising identifiers in the current app.
Survey partner data sharing: CPX Research is an enabled survey partner. For CPX matching, Sprig may send a pseudonymous account identifier, your declared country, real connection IP, user agent and, when you have provided them, supported qualifying fields such as date of birth, postal or ZIP code and male or female gender. If you choose non-binary or prefer not to say, Sprig does not translate that choice into a male or female value for CPX. Education and employment currently remain in Sprig unless a documented provider integration is added and the disclosure is updated. CPX may process survey answers, additional qualification answers and device or network information under its own privacy notice. Answers entered directly on a partner survey are not stored by Sprig.
Provider confirmations and rewards: survey partners send Sprig transaction identifiers, completion, screen-out, quota, pending, rejection or reversal events and payout amounts needed to reconcile rewards. Sprig stores the minimum event and ledger information needed to prevent duplicate credits, resolve disputes, calculate balances, investigate abuse and account for reversals. Starting or completing a survey does not by itself prove eligibility for a reward; the provider confirmation controls the reward state.
Service providers and international processing: Supabase supplies account authentication and the database, and Railway hosts the application servers. These services process information needed to operate and secure the app. Our current database is hosted in the United States, so information from users in other supported countries may be processed or stored outside their home country. If notifications are enabled and you opt in, Expo and the relevant Apple or Google notification service process a notification token and notification content. A payout service receives the destination and payment details needed to deliver an actual payment when that method is used.
Security and fraud prevention: the application records keyed network hashes, request counts, transaction identifiers, provider callback records, account-status signals and duplicate payout-destination signals to investigate abuse. Reliable mismatches or suspicious activity may be reviewed, but one weak signal alone does not automatically prove fraud. Access to account and financial records is restricted to authorized operations staff.
Use and disclosure: we use profile and demographic information for account operation, survey matching, provider integration, reward reconciliation, support, security and compliance. We do not sell profile information or use it for unrelated advertising. We may disclose necessary records to fulfill your request, operate the selected provider or payout integration, investigate misuse, protect legitimate rights or comply with a valid legal requirement. Material changes to data use or partners require updated notice and consent where required.
Retention: account and optional demographic information is kept while you use the service and while necessary to resolve a deletion request or outstanding activity. Routine application network-risk observations are removed after 30 days. On completed account deletion we remove the login identity, clear unnecessary profile and demographic information, clear payout destinations and remove notification registrations. Limited pseudonymous transaction, reversal, withdrawal, consent, audit and fraud-case records may remain when needed for settlement, disputes, fraud prevention, accounting or legal obligations. A pseudonymous identifier is not a promise of complete anonymity.
Your choices: you can skip a survey, leave a partner survey at any time, turn off notifications, leave optional demographic fields blank or clear them, request corrections or access to your platform data, withdraw matching consent, and request account deletion. Contact karlcontacthere@gmail.com from your registered email for assistance, an explanation of retained data or an appeal. We may verify account ownership, but will never ask for your password. Partner-held survey data is governed by that partner's notice; we can help identify the relevant partner. Rights available under applicable law are not waived by these policies.
The service is intended only for adults who meet the minimum age shown during registration, which is never below 18, and who are located in a country or region currently supported by the app and its active survey or payout providers. Availability differs by country and can change. We do not knowingly offer this app to children. Contact support if you believe a child has supplied personal information.